Time to Resolved Complaint
65%
ReachedThe average time taken to resolve complaints.
7m:32s / Goal: 8m:0s
Average Speed of Answer
35%
ReachedMeasure how quickly support staff answer incoming calls.
0m:20s / Goal: 0m:10s
321 New Tickets
+ 1.2% than yesterday
70 Solved Tickets
- 2.2% than yesterday
125 Pending Tickets
+ 4.2% than yesterday